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Telephone Voice Interface

12-36-0000

When used in combination with a Salcom Paging Message Transmitter, the 12-36 provides a telephone controlled, voice prompted paging interface. All paging functions available when using a paging message transmitter are also available via the office PABX system from any telephone, by using the telephone keypad. Users who are unfamiliar with the system are guided through the process by electronically recorded voice prompts. Experienced operators can short cut the process by entering the appropriate key sequence without waiting for the prompts.

The voice prompted telephone access system comprising a Paging Message Transmitter, and the 12-36 Telephone Voice Interface is called "FONEpage".

Experienced operators can short cut the process by entering the appropriate key sequence without waiting for the prompts.

The voice prompted telephone access system comprising a Paging Message Transmitter, and the 12-36 Telephone Voice Interface is called "FONEpage".

As when using a paging transmitter, there are several types of paging calls which can be made from telephone extensions:

Normal pager call:
Normal Pager Call, 

Dial the extension number the 12-36 telephone interface unit is connected to. FONEpage will respond with:

"Welcome to FONEpage"

Predefined message:
Predefined messages (sometimes called "canned messages") can be programmed into the paging transmitter using configuration software. Pager codes and predefined messages cannot be changed via the telephone.

Message confirmation:
FONEpage confirms that the call has been sent once a call is placed into the transmission queue with the prompt "Page Sent" or "Message Sent" depending on the type of call made.

Sending another message: Once the "Message Sent" or "Page Sent" prompt has been issued, it is possible to immediately enter another pager code and message, or wait 5 seconds for the prompt to be guided through the process again.

Automatic call termination:
FONEpage will say goodbye and hang up if nothing has been entered within 10 seconds of a prompt being issued.

To use the USB port to communicate with the 12-36, a Virtual Com Port driver must be installed on the PC.

The 12-36 configuration tool allows configuration of:
 
• Language.

• Delay before 12-36 answers call.

• Custom wave files. New wave files can be uploaded to allow the 12-36 to use a custom message.

Language:
Language to use. The 12-36 is pre-programmed with English (default), Spanish and French voice files. Using the configuration software the user may select a custom voice file option and upload their own wave files.

Answer Delay:
How long the 12-36 will wait before
answering the call. (In seconds 0-25). By using a long ring delay the 12-36 may share a common phone line if required.

File Upload:
Allows message replacement when “custom” language has been selected.

  • Normal Pager Call
  • Send Predefined message
  • Receive message confirmations
  • Connect to Programming Software
  • Custom wave file preparation
  • Language options: Use English, Spanish or French files
  • Configure Answer Delay
Specifications
Power Supply +13.8V typical (11 to 15 VDC range)
Power Consumption Normal Operation: 45mA
Configuration Application 12-36 Configuration Tool
Serial Port 9600 , N, 8, 1; USB
Serial Port 9600 , N, 8, 1; RS232
Other I/O Telephone Interface: 2-Wire, 600Ω dc blocked transformer with electronic loop and optically isolated ring detector
Languages Supported English, French and Spanish. User may support any other language by uploading their own Wav files
Connectors Paging transmitter interface (RS232) = RJ12 (6P6C)
Phone connection = RJ11 (6P4C)
Programming = mini USB
Power Connector 2-way plug & socket, screw connections (supplied)
Environmental Protection Not suitable for outdoor use and should be protected from adverse environmental conditions
Operating Temperature -10ºC to +50ºC (+14ºF to +122ºF)
Indicators Power LED (Green)
- Slow Flashing = Normal Operation
Status LED (Red)
- On = Processing Call
- Flashing = Error Condition
Weight 302g
Enclosure Dimensions 100mm x 130mm x 30mm (WxDxH)
Enclosure Material Extruded aluminium
Colour Matt black
Type Approvals AS/NZS CISPR 22:2009 (EMC)
EN 55022:2006+A1:2007 (EMC)
Product Manual
Product Brochure
12-36-0000 Configuration Tool
  • Information

    Experienced operators can short cut the process by entering the appropriate key sequence without waiting for the prompts.

    The voice prompted telephone access system comprising a Paging Message Transmitter, and the 12-36 Telephone Voice Interface is called "FONEpage".

    As when using a paging transmitter, there are several types of paging calls which can be made from telephone extensions:

    Normal pager call:
    Normal Pager Call, 

    Dial the extension number the 12-36 telephone interface unit is connected to. FONEpage will respond with:

    "Welcome to FONEpage"

    Predefined message:
    Predefined messages (sometimes called "canned messages") can be programmed into the paging transmitter using configuration software. Pager codes and predefined messages cannot be changed via the telephone.

    Message confirmation:
    FONEpage confirms that the call has been sent once a call is placed into the transmission queue with the prompt "Page Sent" or "Message Sent" depending on the type of call made.

    Sending another message: Once the "Message Sent" or "Page Sent" prompt has been issued, it is possible to immediately enter another pager code and message, or wait 5 seconds for the prompt to be guided through the process again.

    Automatic call termination:
    FONEpage will say goodbye and hang up if nothing has been entered within 10 seconds of a prompt being issued.

    To use the USB port to communicate with the 12-36, a Virtual Com Port driver must be installed on the PC.

    The 12-36 configuration tool allows configuration of:
     
    • Language.

    • Delay before 12-36 answers call.

    • Custom wave files. New wave files can be uploaded to allow the 12-36 to use a custom message.

    Language:
    Language to use. The 12-36 is pre-programmed with English (default), Spanish and French voice files. Using the configuration software the user may select a custom voice file option and upload their own wave files.

    Answer Delay:
    How long the 12-36 will wait before
    answering the call. (In seconds 0-25). By using a long ring delay the 12-36 may share a common phone line if required.

    File Upload:
    Allows message replacement when “custom” language has been selected.

  • Details
    • Normal Pager Call
    • Send Predefined message
    • Receive message confirmations
    • Connect to Programming Software
    • Custom wave file preparation
    • Language options: Use English, Spanish or French files
    • Configure Answer Delay
  • Specifications
    Specifications
    Power Supply +13.8V typical (11 to 15 VDC range)
    Power Consumption Normal Operation: 45mA
    Configuration Application 12-36 Configuration Tool
    Serial Port 9600 , N, 8, 1; USB
    Serial Port 9600 , N, 8, 1; RS232
    Other I/O Telephone Interface: 2-Wire, 600Ω dc blocked transformer with electronic loop and optically isolated ring detector
    Languages Supported English, French and Spanish. User may support any other language by uploading their own Wav files
    Connectors Paging transmitter interface (RS232) = RJ12 (6P6C)
    Phone connection = RJ11 (6P4C)
    Programming = mini USB
    Power Connector 2-way plug & socket, screw connections (supplied)
    Environmental Protection Not suitable for outdoor use and should be protected from adverse environmental conditions
    Operating Temperature -10ºC to +50ºC (+14ºF to +122ºF)
    Indicators Power LED (Green)
    - Slow Flashing = Normal Operation
    Status LED (Red)
    - On = Processing Call
    - Flashing = Error Condition
    Weight 302g
    Enclosure Dimensions 100mm x 130mm x 30mm (WxDxH)
    Enclosure Material Extruded aluminium
    Colour Matt black
    Type Approvals AS/NZS CISPR 22:2009 (EMC)
    EN 55022:2006+A1:2007 (EMC)
  • Manuals & Downloads
    Product Manual
    Product Brochure
    12-36-0000 Configuration Tool