Faster Response Starts Here
salcomAssist is a wireless emergency alert system for public spaces. A single button press triggers real-time alerts across selected displays, mobile devices, and alert hardware throughout your facility.
- No cloud dependency
- Runs on your own network
- Long-range wireless devices
ALL CLEAR
No active alerts at this time
ALL CLEAR
No active alerts
Everything You Need to Keep People Safe
A complete emergency alert platform with real-time communication, configurable language support, and full administrative control.
Real-Time Wireless Alerts
Battery-powered call points send alerts instantly using long-range RF communication. Displays update in real time so teams are immediately aware of the situation and alert status.
Interactive Alert Maps
Tap the map icon to see the exact location of an activated call point. Custom facility maps help responders quickly identify the alert location and navigate directly to the incident.
Tap-to-Respond
Staff can tap any alert display to mark the alert as being responded to. The update instantly appears across all displays and active alerts so teams know someone is already on the way.
SMS Alerts to Any Phone
Staff receive an SMS with a link to the live alert view, opened directly in their phone's web browser — nothing to install, and it works on any mobile device with signal.
Response Analytics & Reporting
Export detailed alert records to measure response times, review incidents, and identify trends that help improve safety procedures.
Full Admin Control
Allows configuration of displays, customise devices, and monitor system health. Receive notifications such as low battery alerts to maintain reliable system visibility.
Runs Entirely On-Premise
salcomAssist runs entirely on your own network and requires no external internet or cloud connection to operate, ensuring maximum reliability, security, and privacy for your system.
From button press to alert
Runs on-premise, no cloud required
Continuous system health monitoring
From Button Press to Response in Seconds
There’s no complex setup. The whole system runs on your own network, so alerts don’t depend on an internet connection.
What Your Team Sees
The alert display is deliberately simple. When nothing is happening, it says so. When something is, it shows who needs help, where, for how long, and whether anyone is on the way.
Real screenshots from the salcomAssist alert display. The device and location names are examples.
One Appliance. Fully Self-Contained.
The salcomAssist Hub is the only IT equipment you need — no server racks, and no software installed on your existing computers, so there’s no risk to the systems you already rely on. Just connect it to your network and power it on.
Plug-and-Play Setup
Arrives pre-configured and tested. Connect it to your network and power it on — no servers, no software to install.
Runs On Your Own Network
No cloud dependency and no internet connection required, giving you full control, reliability, and privacy.
Reaches Staff by SMS, Anywhere
Sends alert links straight to any mobile phone, even in areas without Wi-Fi coverage.
Scales to Any Facility
Pairs with Salcom wireless transceivers to extend coverage across buildings of any size.
Complete Alert Hardware
A full range of devices designed to support the salcomAssist alert solution — from call points and personal pendants to transmitters and network infrastructure.
Wall-Mounted Call Points
Battery-powered wireless call points for reliable long-range emergency alerts across your facility.
Personal Alarm Pendants
Compact waterproof wireless pendants worn or carried by staff to trigger alerts within designated areas of the facility.
Salcom Wireless Transceiver
Extends long-range wireless coverage across larger facilities, relaying signals from pendants and call points back to the salcomAssist Hub.
Base Transmitter (Optional)
An optional add-on that sends alert notifications to pocket pagers. Most customers rely on SMS alerts to mobile phones instead, but this is available for facilities that use pagers.
Ready to Upgrade Your Alerting?
salcomAssist is a flexible solution that can be tailored to suit your needs and adapted to suit your environment — from schools and courtrooms to gyms, public spaces, and government facilities.